Shipping and Delivery
Standard Delivery (FREE): To CANADA Only
● Standard Delivery: Ships in 1 to 3 working days and Transit Time takes additional 3-7 working days.
● Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.
● Working days are Monday to Friday (and don't include public holidays or weekends).
● We do not ship the orders on weekends or holidays.
Shipping: Transit time for Canada orders is typically 3–7 business days.
All orders will receive an email confirmation that includes tracking information once the package ships.
Our Guarantee
● Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. If confirmed lost or damaged in transit by the carrier. Just contact our support.
● We strive to ensure customer satisfaction. Returns and refunds are subject to our Returns & Refund Policy.
Important Remarks
Refunds are not issued for promotional free items. However, replacements are given for items lost while shipping.
Requests for replacement of damaged promotional free items must be made within 7 days of delivery..
Tracking your order:
To track your order, please contact us at support@confiknee.ca with your full name and mailing address, and confirmation number.
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter.
If you cannot find your tracking number, please get in touch with us at support@confiknee.ca